Joulica is an AWS-based real time and historical reporting solution for ...

In the fast-paced world of business, where customer expectations are...

In an age where decisions are driven by data, both real-time and historical...

This post expands on previous articles where we detailed how Joulica extends...

In the modern business world, the significance of an exceptional customer...

Amazon Connect makes it easy to measure the sentiment of all customer...

With Salesforce Contact Center organisations can deliver proactive,...