Living Data


Company Overview

Joulica helps organizations upgrade their customer experience by providing real time and predictive analytics across all their customer interaction channels.

We utilise leading edge technologies and cloud-native approaches to deliver innovative solutions in the customer service and customer experience market. Fundamentally we are a technology company - and would love to hear from you if you are interested in joining us.


Joulica launched







Leadership Team

Tony McCormack

Founder & CEO

Tony McCormack, co-founder and CEO of Joulica, was previously an R&D Leader at Avaya. Prior to this, he held leadership positions in both start-ups and multinational corporations. He obtained a PhD in Engineering from the University of Warwick and holds over 80 analytics, customer experience and communications patents.

Joe Smyth

Founder and CTO

Joe Smyth, co-founder and CTO of Joulica, was previously a senior architect at Avaya. Prior to this, he held senior technical positions at Nortel, Microsoft and Digital. He studied Engineering Physics at Dublin City University and has been building mission critical and scalable software platforms throughout his career.

Diarmuid Leonard

Founder & Principal Engineer

Diarmuid Leonard, co-founder and principal engineer at Joulica, was previously a senior architect with IBM. Prior to this, he held senior technical positions at Avaya and Nortel. He holds a Masters in Electrical Engineering from the National University of Ireland Galway and is an expert in event streaming and distributed systems.


At Joulica, we are looking for smart and solutions-driven people to join our team. We are hiring for a range of positions in our development department. If you want to join a growing team working on the latest technologies, contact us today.

Some of the things we offer

Work With Global Clients

Gain the opportunity to work with customers leading the charge in digital transformation.

Work With The Latest Technologies

Get experience and insights working with the latest analytic technologies.

DevOps Practices

Get a chance to learn state-of-the-art development and DevOps practices.

Open Roles

Software Developer - Backend


Work in an agile team and experience the latest technologies, while designing, developing and testing features in a CI/CD environment. Contribute to the platform architecture and help shape the technical direction of the underlying platform.

Senior Software Developer


At Joulica we excel at event-driven microservice architectures. Working with our team as a Senior Software developer you would be contributing to the platform architecture and shape the technical direction of the underlying platform.

See All

Ready to get started?

Easily visualize, measure, monitor and optimize your customer journeys, all with Joulica’s Data Analytics.

Request a Demo