Improve your customer experience by visualizing, measuring, monitoring and optimizing your customer journeys.
Joulica reporting and analytics for Amazon Connect accelerates your transition to the cloud and delivers actionable insights across the entire customer journey.
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Utilise unified real-time, predictive and historical analytics across digital and voice environments. Optimise automated, assisted and cross-channel experiences.
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Joulica’s Customer Journey Analytics integrates all your data from every channel into a single platform for real-time cross-channel orchestration, analysis and visualisation.
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Optimise digital automation and enable customer service representatives to deliver the personalised experiences that customers expect.
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Easily visualize, measure, monitor and optimize your customer journeys, all with Joulica’s Data Analytics.
Business Innovation Center
NUI Galway
Ireland
Phone: +353 91 442483
Email: info@joulica.io
1700 W. Irving Park Rd.,
Suite 302,
Chicago, IL 60613
Phone: +1 (347) 480-2007
Email: info@joulica.io
Amazon Connect Analytics
Salesforce Service Cloud Analytics
Contact Center Analytics
Customer Journey Analytics
Zoom Analytics
Financial Services
Telecommunications
Government
Automotive